Travel Insurance New Claim Canopius Customers Starting a travel insurance claim Canopius Customers Our non-emergency travel insurance claims are handled by our partners, CSAL. We will collect some basic information from you, then pass this on to the claims handlers. CSAL will contact you within three business days (Monday to Friday, 9am to 5pm) to collect any additional details they need to complete your claim. The Yellow Jersey team don’t handle travel insurance claims directly, but our customer support team are still here to help you. If you run into any problems, you can reach out to us for assistance. If you need to contact our claims handlers in an emergency outside of business hours, please call our emergency number: 0800 123 4567Consent(Required) I understandFull name(Required)Preferred contact number(Required)Preferred contact email(Required) Your policy number(Required)You can find your policy number on the documents we sent to you, or by logging in to your customer dashboard.Did you purchase the insurance policy under your name? Yes No, I am a named traveller on a policy purchased by someone else Policy holder's nameWhen did you book your trip(Required)MonthMonth123456789101112DayDay12345678910111213141516171819202122232425262728293031YearYear20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920When did your trip start, or when was your trip due to start?(Required)MonthMonth123456789101112DayDay12345678910111213141516171819202122232425262728293031YearYear20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920When did your trip end, or when was your trip due to end?(Required)MonthMonth123456789101112DayDay12345678910111213141516171819202122232425262728293031YearYear20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920What was your trip destination?(Required)Which sections of the policy do you need to claim under?(Required) Cancellation or curtailment Delayed or missed departures Personal effects, money and travel documents Personal liability Winter sports (for example ski equipment, piste closure etc) Medical expenses Hospital benefit If applicable, please provide your medical assistance reference numberWere you cycling at the time of the incident?(Required) Yes No What type of cycling were you participating in at the time of the incident?(Required)Please select an activityMountain bikingRoad & leisure cyclingTriathlon / multisportTouring / Bike packingOtherWhat was the specific style of riding?(Required)Please select an activityCross country (XC)Trail ridingDownhill including racingTrialsEnduro (all-mountain)FreerideDirt jumpingWhat was the specific style of riding?(Required)Please select an activityLeisure cyclingMass participationTraining holidayTime trialsRoad racingCriterium racingWhat was the specific style of riding?(Required)Triathlon up to OlympicTraining holidayTriathlon Ironman+Triathlon up to Half IronWhat was the specific style of riding?(Required)Please select an activityUp to three countriesMore than three countriesUltra endurance racingWhat was the specific style of riding?(Required)Please select an activityBMX racing (recognised track only)Cycle SpeedwayCyclocrossGravel cyclingTrack cyclingWhat was the date and time of your incident?(Required)MonthMonth123456789101112DayDay12345678910111213141516171819202122232425262728293031YearYear20262025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998199719961995199419931992199119901989198819871986198519841983198219811980197919781977197619751974197319721971197019691968196719661965196419631962196119601959195819571956195519541953195219511950194919481947194619451944194319421941194019391938193719361935193419331932193119301929192819271926192519241923192219211920(Required) Hours : Minutes AM PM AM/PM Please describe the incident which gave rise to the claim (Required)Please describe what you need to claim for(Required)Please provide an estimate of how much you are claiming for(Required)Do you have cover with any other insurer, for example though a bank account, private medical insurance or home insurance? * Yes No Please provide details of insurance cover(Required)Account number(Required)By providing an account number and sort code now, we can make a settlement to you more quickly Sort code(Required)I understand that by submitting this form, my contact details and policy information will be passed to CSAL. CSAL have been appointed by the insurer to handle non-emergency travel insurance claims on behalf of Pedal Cover. A member of the claims team at CSAL will call back on the number provided in this form to initiate the claim, and collect the additional details required to process the claim.Consent(Required) I agree to the above declarationEmailThis field is for validation purposes and should be left unchanged.